Inquiries
Review and follow up with lesson inquiries
Review each inquiry, decide whether it is a good fit, reply by email, and update its stage through enrollment or closure.
What an inquiry contains
An inquiry includes the adult contact’s name and email and an optional message. If your studio teaches adults, it also says whether lessons are for the contact or their child. If you teach more than one instrument, it includes the requested instrument. StudioFull does not ask a caregiver to enter a child’s name.
A practical workflow
- Open Inquiries and review the newest request.
- Compare the details they shared with your current openings.
- Reply using the contact details provided by the adult.
- Move the inquiry through New, Good fit, Trial, and Enrolled as you learn what happens.
- Keep notes factual and relevant to the teaching relationship.
Choose who receives inquiry email
New inquiry email goes to the current studio owner's sign-in address. The owner can open **Settings**, add one optional **CC email address**, and save it so that address receives a copy of every new inquiry notification. Leave the field blank to send only to the owner. Managers can view and work with inquiries but cannot change this owner-controlled routing.
The email subject names the prospect. Replying to the notification addresses the prospect's name and email automatically; review the recipient before you send as you would with any email.
If an inquiry is not a fit
Move the inquiry to Closed and add a short factual note if it will help you remember the decision. StudioFull keeps the inquiry history so you can understand past demand. Use the contact details only to respond to the lesson inquiry.